— TechnoGeek (@tcosmanj) April 16, 2018
Showing posts with label business pc. Show all posts
Showing posts with label business pc. Show all posts
Monday, 16 April 2018
Technogeek Custom Built Branded Computers. The Wombat, Dingo, Brumby, Wolf, Panther, Crocodile, Shark and Chameleon.
Labels:
business pc,
computer sales,
computer shop north lakes,
custom computers,
home computers,
intel gen 8 computer,
intel i3,
intel i5,
intel i7,
monthly protection services,
new computers,
small business computers
Location:
North Lakes QLD 4509, Australia
Budget i7 Intel Computer *5 Year Warranty
Budget i7 Intel Computer *5 Year Warranty
Buy one of our budget i7 8th Generation Desktop Towers with *5 Year Warranty
Intel BX80684I78700 CORE i7-8700 3.20GHz 12MB Cache CPU
Z370 Pro4 Intel Z370
8G Single DDR4 2400
WD 3.5" Blue 1TB SATA3 64M 7200rpm HDD
Thermaltake Versa USB3.0 Black Mid Tower Case with 80 PLUS 600W PSU
LG DVD RW - SATA
Microsoft OEM 64Bit MS Windows Home 10 Eng
ONLY $1400
*5 Year Warranty requires a $99 computer services every 12 months. This includes dust clean, windows service, all updates for drivers and windows and more.
Include our Managed Antivirus Protection Service and Remote Agent for only $125. This includes full managed antivirus corporate strength and Web Protection services and the Remote Agent if you require remote support.
(Remote Services Extra)
Labels:
budget pc,
business pc,
cheap computer,
computer sales,
computer shop north lakes,
custom computers,
home computers,
intel gen 8 computer,
intel i7 computers,
new computers
Location:
North Lakes QLD 4509, Australia
Budget i5 Intel Computer *5 Year Warranty
Budget i5 Intel Computer *5 Year Warranty
Buy one of our budget i5 8th Generation Desktop Towers with *5 Year Warranty
Intel CORE i5-8600 3.10GHz 9MB Cache LGA1151 Coffee Lake CPU
B360M-HDV Intel B360 S1151 Motherboard
8G Single DDR4 2400
WD 3.5" Blue 1TB SATA3 64M 7200rpm HDD
Antec USB3.0 Mid Tower Case with 500Watt PSU
LG DVD RW - SATA
Microsoft OEM 64Bit MS Windows Home 10 Eng
ONLY $1099
*5 Year Warranty requires a $99 computer services every 12 months. This includes dust clean, windows service, all updates for drivers and windows and more.
Include our Managed Antivirus Protection Service and Remote Agent for only $125. This includes full managed antivirus corporate strength and Web Protection services and the Remote Agent if you require remote support.
(Remote Services Extra)
Labels:
budget pc,
business pc,
cheap computer,
computer sales,
computer shop north lakes,
custom computers,
home computers,
intel gen 8 computer,
intel i5 computers,
new computers
Location:
North Lakes QLD 4509, Australia
INTEL i7 THE CROCODILE GAMING COMPUTER *LIFETIME WARRANTY
INTEL i7 THE CROCODILE GAMING COMPUTER
*LIFETIME WARRANTY
All units listed are with 8th Gen Intel CPU'S (TOWERS ONLY)
We do not include in our pricing any extras like Monitors, Keyboard, Mice, Speakers etc as there is such a large range and pricing.
We can discuss all of your requirements and design a system that will suit your needs.
Add our Managed Antivirus Protection Service and Remote Agent for only $125. This includes full managed antivirus corporate strength and Web Protection services and the Remote Agent if you require remote support.(Remote Services Extra)
Our i7 Custom Computer
This little beast is perfect for anyone wanting to do lots of gaming.Fast and Snappy, quick when needed and has the power to do it all when you need it.
Z370 8th Gen 1151 MOTHERBOARD Intel 8th Gen Core i7 LGA1151 CPU
16GB DDR4 Gaming 3000Mhz RAM
SSD M.2 500GB Hard Drive
WD 3TB Black Edition Sata 3 HDD
Nvidia GTX 1060 6GB Graphics
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Starting at $2999
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
Z370 8th Gen 1151 MOTHERBOARD Intel 8th Gen Core i7 LGA1151 CPU
16GB DDR4 Gaming 3000Mhz RAM
SSD M.2 500GB Hard Drive
WD 3TB Black Edition Sata 3 HDD
Nvidia GTX 1060 6GB Graphics
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
*If you get your computer serviced every 12 months with us for $105
(including Dust Clean, Windows Service, Diagnostics and More) you will get a lifetime parts and labour warranty on all parts.
Example: If your pc fails after 7 years we will replace the parts under warranty.
This could end up being a newer technology system after the warranty replacement.
INTEL i5 THE PANTHER GAMING COMPUTER *LIFETIME WARRANTY
INTEL i5 THE PANTHER GAMING COMPUTER *LIFETIME WARRANTY
All units listed are with 8th Gen Intel CPU'S (TOWERS ONLY)
We do not include in our pricing any extras like Monitors, Keyboard, Mice, Speakers etc as there is such a large range and pricing.
We can discuss all of your requirements and design a system that will suit your needs.
Add our Managed Antivirus Protection Service and Remote Agent for only $125. This includes full managed antivirus corporate strength and Web Protection services and the Remote Agent if you require remote support.(Remote Services Extra)
i5 GAMING PC
A Great Gaming Computer.Designed for Home and Business users who need some gaming power.
A Great Gaming Computer.Designed for Home and Business users who need some gaming power.
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2133Mhz RAM
Samsung M.2 250GB SSD
Nvidia GTX 1060 6GB Graphics Card
Western Digital 2TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2133Mhz RAM
Samsung M.2 250GB SSD
Nvidia GTX 1060 6GB Graphics Card
Western Digital 2TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Starting at $2699
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
*If you get your computer serviced every 12 months with us for $105
(including Dust Clean, Windows Service, Diagnostics and More) you will get a lifetime parts and labour warranty on all parts.
Example: If your pc fails after 7 years we will replace the parts under warranty.
This could end up being a newer technology system after the warranty replacement.
INTEL i5 THE WOLF BUSINESS COMPUTER *LIFETIME WARRANTY
INTEL i5 THE WOLF BUSINESS COMPUTER
*LIFETIME WARRANTY
All units listed are with 8th Gen Intel CPU'S (TOWERS ONLY)
We do not include in our pricing any extras like Monitors, Keyboard, Mice, Speakers etc as there is such a large range and pricing.
We can discuss all of your requirements and design a system that will suit your needs.
Add our Managed Antivirus Protection Service and Remote Agent for only $125. This includes full managed antivirus corporate strength and Web Protection services and the Remote Agent if you require remote support.(Remote Services Extra)
i5 Custom Computer
A Great Business Computer.Designed for Home and Business users who need some endurance and multiple programs.
A Great Business Computer.Designed for Home and Business users who need some endurance and multiple programs.
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2133Mhz RAM
Samsung M.2 1TB SSD
Nvidia GTX 1050 4GB Graphics Card
Western Digital 2TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2133Mhz RAM
Samsung M.2 1TB SSD
Nvidia GTX 1050 4GB Graphics Card
Western Digital 2TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Starting at $2799
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
*If you get your computer serviced every 12 months with us for $105
(including Dust Clean, Windows Service, Diagnostics and More) you will get a lifetime parts and labour warranty on all parts.
Example: If your pc fails after 7 years we will replace the parts under warranty.
This could end up being a newer technology system after the warranty replacement.
INTEL i5 THE BRUMBY GRAPHICS COMPUTER *LIFETIME WARRANTY
INTEL i5 THE BRUMBY GRAPHICS COMPUTER
*LIFETIME WARRANTY
*LIFETIME WARRANTY
All units listed are with 8th Gen Intel CPU'S (TOWERS ONLY)
We do not include in our pricing any extras like Monitors, Keyboard, Mice, Speakers etc as there is such a large range and pricing.
We can discuss all of your requirements and design a system that will suit your needs.
Add our Managed Antivirus Protection Service and Remote Agent for only $125. This includes full managed antivirus corporate strength and Web Protection services and the Remote Agent if you require remote support.(Remote Services Extra)
Graphics i5 Custom Computer
Great machine for
anyone doing graphics work or mid range gaming. Has the speed and
performance you will require with the endurance needed for multiple
programs at the same time.
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2400Mhz RAM
Samsung M.2 250GB SSD
Western Digital 2TB Black Edition Drive
Nvidia GTX1060 3GB Graphics
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Starting at $2299
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2400Mhz RAM
Samsung M.2 250GB SSD
Western Digital 2TB Black Edition Drive
Nvidia GTX1060 3GB Graphics
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Starting at $2299
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
*If you get your computer serviced every 12 months with us for $105
(including Dust Clean, Windows Service, Diagnostics and More) you will get a lifetime parts and labour warranty on all parts.
Example: If your pc fails after 7 years we will replace the parts under warranty.
This could end up being a newer technology system after the warranty replacement.
INTEL i3 THE DINGO BUSINESS COMPUTER *LIFETIME WARRANTY
Technogeek Computer Custom Sales with Lifetime Warranty
INTEL i5 THE DINGO BUSINESS COMPUTER
*LIFETIME WARRANTY
All units listed are with 8th Gen Intel CPU'S (TOWERS ONLY)
We do not include in our pricing any extras like Monitors, Keyboard, Mice, Speakers etc as there is such a large range and pricing.
We can discuss all of your requirements and design a system that will suit your needs.
Add our Managed Antivirus Protection Service and Remote Agent for only $125. This includes full managed antivirus corporate strength and Web Protection services and the Remote Agent if you require remote support.(Remote Services Extra)
THE DINGO
i5 Custom Computer
A Great Fast Computer.
Designed for Home users and Business users who need some power and endurance.
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2400Mhz RAM
Samsung M.2 250GB SSD
Nvidia GTX 1050 4GB Graphics Card
Western Digital 2TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Starting at $1899
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
i5 Custom Computer
A Great Fast Computer.
Designed for Home users and Business users who need some power and endurance.
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2400Mhz RAM
Samsung M.2 250GB SSD
Nvidia GTX 1050 4GB Graphics Card
Western Digital 2TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
*If you get your computer serviced every 12 months with us for $105
(including Dust Clean, Windows Service, Diagnostics and More) you will get a lifetime parts and labour warranty on all parts.
Example: If your pc fails after 7 years we will replace the parts under warranty.
This could end up being a newer technology system after the warranty replacement.
INTEL i3 THE WOMBAT COMPUTER *LIFETIME WARRANTY
All units listed are with 8th Gen Intel CPU'S (TOWERS ONLY)
We
do not include in our pricing any extras like Monitors, Keyboard, Mice,
Speakers etc as there is such a large range and pricing.
We can discuss all of your requirements and design a system that will suit your needs.
Add
our Managed Antivirus Protection Service and Remote Agent for only
$125. This includes full managed antivirus corporate strength and Web
Protection services and the Remote Agent if you require remote
support.(Remote Services Extra)
Our Standard i3 Custom Computer
A nice little powerhouse pc. Great for all home users.
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i3 LGA1151 CPU
16GB DDR4 Gaming 2133Mhz RAM
Samsung M.2 250GB SSD
Western Digital 1TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
650w Semi Modular Power Supply
Microsoft Windows 10 Home
Starting at $1499
*LIFETIME WARRANTY ON ALL BRANDED CUSTOM BUILT COMPUTERS
*If you get your computer serviced every 12 months with us for $105
(including Dust Clean, Windows Service, Diagnostics and More) you will get a lifetime parts and labour warranty on all parts.
Example: If your pc fails after 7 years we will replace the parts under warranty.
This could end up being a newer technology system after the warranty replacement.
Tuesday, 10 April 2018
Technogeek Computer Repairs North Lakes Custom New Computer Sales
TECHNOGEEK COMPUTER SERVICES CUSTOM COMPUTER SALES
TECHNOGEEK COMPUTER SERVICES CUSTOM COMPUTER SALES
ALL UNITS LISTED ARE FOR INTEL 8TH GEN CUSTOM COMPUTERS
(TOWERS ONLY)
WE DO NOT INCLUDE ANY MONITORS, KEYBOARDS, MICE, SPEAKERS OR ANY OTHER ADDONS AS THERE IS SUCH A LARGE RANGE AND PRICES VARY CONSIDERABLY.
WE CAN DISCUSS ALL THE OPTIONS AVAILABLE WHEN YOU MAKE A QUERY.
(TOWERS ONLY)
WE DO NOT INCLUDE ANY MONITORS, KEYBOARDS, MICE, SPEAKERS OR ANY OTHER ADDONS AS THERE IS SUCH A LARGE RANGE AND PRICES VARY CONSIDERABLY.
WE CAN DISCUSS ALL THE OPTIONS AVAILABLE WHEN YOU MAKE A QUERY.
THE WOMBAT - Our Standard i3 Custom Computer
TOWER ONLY
A nice little powerhouse pc. Great for all home users.
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i3 LGA1151 CPU
16GB DDR4 Gaming 2400Mhz RAM
Samsung M.2 250GB SSD
Western Digital 1TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
650w Semi Modular Power Supply
Microsoft Windows 10 Home
THE WOMBAT - Our Standard i3 Custom Computer
TOWER ONLY
A nice little powerhouse pc. Great for all home users.
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i3 LGA1151 CPU
16GB DDR4 Gaming 2400Mhz RAM
Samsung M.2 250GB SSD
Western Digital 1TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
650w Semi Modular Power Supply
Microsoft Windows 10 Home
Starting at $1299
THE DINGO - Our Standard Business i5 Custom Computer
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2400Mhz RAM
Samsung M.2 250GB SSD
Nvidia GTX 1050 4GB Graphics Card
Western Digital 2TB Black Edition Drive
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Starting at $1699
THE BRUMBY - Our Standard Graphics i5 Custom Computer
Z370 8th Gen 1151 MOTHERBOARD
Intel 8th Gen Core i5 LGA1151 CPU
16GB DDR4 Gaming 2400Mhz RAM
Samsung M.2 250GB SSD
Western Digital 2TB Black Edition Drive
Nvidia GTX1060 3GB Graphics
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Starting at $1899
THE CROCODILE - Our Standard Gaming i7 Custom Computer
Z370 8th Gen 1151 MOTHERBOARD Intel 8th Gen Core i7 LGA1151 CPU
16GB DDR4 Gaming 3000Mhz RAM
SSD 240GB Hard Drive
WD 2TB Black Edition Sata 3 HDD
Nvidia GTX 1060 6GB Graphics
Samsung SATA Black Internal DVD/RW Drive
212x Cpu Cooler Unit
C21 Thermaltake LED Case
750w Modular Power Supply
Microsoft Windows 10 Home Premium
Starting at $2699
THE SHARK - Our Custom High End Gaming PC
Only the best equipment is used in our custom build computers.
Designed to be super powerful, super fast and does everything fast like .. well a fish in water !
Intel 8th Gen Core i7 4820K/3.70GHz/10MB CACHE/LGA2011/4CORES
Zalman CNPS12X CPU Cooler
ASRock X99-EXTREME4 Intel LGA 2011-3/4x DDR4/2 xPCI-E3.0x16 10xSATA3
Corsair 32GB (2x16GB) DDR4 3400MHz Dimm, Vengeance Pro Black
M.2 SSD 500GB Drive
Black Edition 2TB Harddrive x 2
Pioneer BDR-209EBK 15X Blu-Ray Writer Drive SATA Black
Nvidia GTX 1080 11GB Graphics Card
Red Cage Gaming Case(USB3)
FSP 850W Aurum PRO Series Modular PSU, 80PLUS Gold
Cooler Master
Trigger Mechanical Gaming Keyboard Red
Bloody R8 Wireless Gaming Mouse
Microsoft Windows 10 64Bit OEM
Starting at $3899
THE CHAMELEON - Our display or hideaway PC
BASE ONLY
Designed as a small form factor pc they are powerful yet small pc units.Great for display devices as they can be attached to the back of a monitor or tv and for small areas that cannot fit a full size desktop or require a hidden pc with power but require more power than a laptop.
Intel i3, i5, i7 Units
Complete Packages or
Base units that we can customise
Customised Ram
Customised Hard drives
VGA, HDMI, Wireless
Starting at $799
We only use the latest technologies in our custom built systems. Our ram is high speed, high quality gaming ram. Our harddrives are the latest technology using solid state technology ( no moving parts = high speed ) + ( sata technology for large capacity storage).
We use cases that look great and have quality power supplies.
When we build you a pc it will be made for power and performance without the high cost expected.
We are priced to be competitive without the loss of quality and performance.
Please be aware that parts and prices change over time.
Give us a call on 073482 2915 or visit our website: www.computerrepairsnorthlakes.com.au
Friday, 25 December 2015
Key Factors That Impact Business
Key Factors That Impact Business
When evaluating the cost and value of upgrading, there’s a delicate balance to be found between direct IT costs, end-user costs, and productivity gains.
With any upgrade, it’s important to account for the full business use case and IT support model for all devices, ranging from purchase, deployment, and IT administration to support, security, and disposal—and everything in between.
We review the four key decision factors that have the most significant impact on your business.
These factors include device age, intended device usage, the degree of user mobility, and how the device is managed.
• Device age – The age of the device can greatly impact user productivity and the need for IT resources, becoming an important factor in determining the right time to upgrade.
• Usage model – How an employee uses a device (primary or secondary usage) to accomplish work has a significant impact on required IT service levels and corresponding support costs.
• Employee mobility – How mobile an employee is can have a significant positive impact on productivity, yet there is also the added cost of maintaining and servicing mobile devices.
• Device management model – How IT chooses to manage an employee device in terms of data security, application flexibility, and business service delivery affects the support costs.
Determining the right time to upgrade devices is a critical decision point for any enterprise.
It seems like a simple concept, but every device has a useful life span. Many IT organisations establish a strategic cadence for regular refresh, but choose to hold on to older devices for practical reasons—from limited capital budget or IT resources to potential disruptions in workflow. And as these devices continue to age, organisations incur escalating IT support costs, while users experience increased downtime.
When determining the right time to replace aging devices, it’s important to consider the key areas that can quickly escalate costs:
Repair and Resale
• Specialised repair – Maintaining older devices adds costs and complexity.
• Reduced availability for spare parts
• Added costs to inventory spare parts
• Specialised warranty coverage
• Specialised IT skills needed
• Repairs made out of warranty – Extending the original manufacturer’s warranty coverage or paying for out-of-warranty repairs can add up fast.
• Resale value – As devices age, the used hardware will have a lesser value on the secondary market, if it’s sellable at all.
Impact on IT and Employee Resources
• Help desk – Older devices require more IT support, such as troubleshooting, management, and repairs.
• Lost employee productivity – Employees spend more time troubleshooting devices, which impacts productivity.
People spend up to three days a year waiting for older devices to boot or load web pages.
Security Complexity
• Malware protection – Older devices typically lack the security to prevent and respond to today’s sophisticated malware attacks.
• Patch management and deployment – Additional security measures such as frequent patching and operating system updates can take valuable IT time and resources; if not managed well, these can also result in user downtime.
Hardware and Software Compatibility
• Update history – Older devices are challenging to manage because there are more configurations, application updates, and system images for IT to navigate.
• Newer software – Some new software may not be able to run, or can negatively impact system and application performance.
The way in which a device is used has a significant impact on the degree of IT support required. For workers, it’s about having access to applications and data with the flexibility to work across a variety of devices.
For IT, the focus is on the degree of support needed to balance service quality against costs while maintaining proper data security and availability to keep the business running efficiently.
There are two common usage models for devices, primary and secondary, which dictate two very different support and cost models:
• Primary – This model represents the devices necessary for accomplishing assigned work-related tasks and therefore receives the full support of IT.
Primary devices are most commonly a company desktop PC or laptop. However, for highly mobile workers, tablets are also emerging as a popular option.
• The applications and software running on this device typically include a full suite of business applications and services fundamental to business process workflows, such as inventory reporting, payroll processing, or file sharing and enterprise collaboration.
• Proactive IT service delivery and support is required for this device. If the device fails, there is a clear impact on user productivity and business processes.
• Secondary – This increasingly popular model represents complementary device usage for more flexible access to business services from multiple locations. Secondary devices are most commonly a phone or tablet, but could also be a home PC with access to the corporate network.
• Workers may rely on secondary devices daily for a reduced set of basic business services, such as e-mail access and content consumption, gaining incremental productivity in the process.
• IT support includes securing data and information delivery, with lower expectations for data availability and productivity.
When evaluating the cost and value of upgrading, there’s a delicate balance to be found between direct IT costs, end-user costs, and productivity gains.
With any upgrade, it’s important to account for the full business use case and IT support model for all devices, ranging from purchase, deployment, and IT administration to support, security, and disposal—and everything in between.
We review the four key decision factors that have the most significant impact on your business.
These factors include device age, intended device usage, the degree of user mobility, and how the device is managed.
• Device age – The age of the device can greatly impact user productivity and the need for IT resources, becoming an important factor in determining the right time to upgrade.
• Usage model – How an employee uses a device (primary or secondary usage) to accomplish work has a significant impact on required IT service levels and corresponding support costs.
• Employee mobility – How mobile an employee is can have a significant positive impact on productivity, yet there is also the added cost of maintaining and servicing mobile devices.
• Device management model – How IT chooses to manage an employee device in terms of data security, application flexibility, and business service delivery affects the support costs.
Determining the right time to upgrade devices is a critical decision point for any enterprise.
It seems like a simple concept, but every device has a useful life span. Many IT organisations establish a strategic cadence for regular refresh, but choose to hold on to older devices for practical reasons—from limited capital budget or IT resources to potential disruptions in workflow. And as these devices continue to age, organisations incur escalating IT support costs, while users experience increased downtime.
When determining the right time to replace aging devices, it’s important to consider the key areas that can quickly escalate costs:
Repair and Resale
• Specialised repair – Maintaining older devices adds costs and complexity.
• Reduced availability for spare parts
• Added costs to inventory spare parts
• Specialised warranty coverage
• Specialised IT skills needed
• Repairs made out of warranty – Extending the original manufacturer’s warranty coverage or paying for out-of-warranty repairs can add up fast.
• Resale value – As devices age, the used hardware will have a lesser value on the secondary market, if it’s sellable at all.
Impact on IT and Employee Resources
• Help desk – Older devices require more IT support, such as troubleshooting, management, and repairs.
• Lost employee productivity – Employees spend more time troubleshooting devices, which impacts productivity.
People spend up to three days a year waiting for older devices to boot or load web pages.
Security Complexity
• Malware protection – Older devices typically lack the security to prevent and respond to today’s sophisticated malware attacks.
• Patch management and deployment – Additional security measures such as frequent patching and operating system updates can take valuable IT time and resources; if not managed well, these can also result in user downtime.
Hardware and Software Compatibility
• Update history – Older devices are challenging to manage because there are more configurations, application updates, and system images for IT to navigate.
• Newer software – Some new software may not be able to run, or can negatively impact system and application performance.
The way in which a device is used has a significant impact on the degree of IT support required. For workers, it’s about having access to applications and data with the flexibility to work across a variety of devices.
For IT, the focus is on the degree of support needed to balance service quality against costs while maintaining proper data security and availability to keep the business running efficiently.
There are two common usage models for devices, primary and secondary, which dictate two very different support and cost models:
• Primary – This model represents the devices necessary for accomplishing assigned work-related tasks and therefore receives the full support of IT.
Primary devices are most commonly a company desktop PC or laptop. However, for highly mobile workers, tablets are also emerging as a popular option.
• The applications and software running on this device typically include a full suite of business applications and services fundamental to business process workflows, such as inventory reporting, payroll processing, or file sharing and enterprise collaboration.
• Proactive IT service delivery and support is required for this device. If the device fails, there is a clear impact on user productivity and business processes.
• Secondary – This increasingly popular model represents complementary device usage for more flexible access to business services from multiple locations. Secondary devices are most commonly a phone or tablet, but could also be a home PC with access to the corporate network.
• Workers may rely on secondary devices daily for a reduced set of basic business services, such as e-mail access and content consumption, gaining incremental productivity in the process.
• IT support includes securing data and information delivery, with lower expectations for data availability and productivity.
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